Frequently Asked Questions

Where can I buy Megpies?

The best place to find Megpies is right here on this website. Megpies are also available in a number of specialty stores and cafes in NYC and across the US. If you'd like to see if Megpies are at a store near you, please reach out to us through the Contact page. 

Where can I get nutritional and ingredient information?

You can view nutritional and ingredient information here. If you have any questions, please reach out to us through the Contact page and we'll be happy to help.

Do Megpies contain nuts?

Our tarts are peanut free and made in a peanut-free facility. And while we do not use any tree nuts as ingredients, our tarts are produced on equipment that is shared with tree nuts.

Do Megpies include any preservatives, artificial colors or flavors?

No.

Are Megpies certified Kosher?

Yes, Megpies are certified Kosher Dairy by Springfield Vaad Hakashruth.

How should I store my Megpies?

We don’t use any preservatives, so Megpies should be enjoyed within seven days of their arrival, or you can store them frozen for up to one year. If you choose to freeze your Megpies, you should enjoy them within two days of thaw.

What is your return policy?

All sales are final. However, if your order arrives damaged, please reach out to us through our Contact page and we’ll make it right.

Where can you ship Megpies?

We ship within the United States to the 48 contiguous states plus Washington, DC. We do not ship internationally at this time, however if you are in Canada you can purchase Megpies at Starbucks nationwide.

How soon will my Megpies ship after I place my order?

Since Megpies are a perishable product, we work to limit your order's time in transit and typically we only ship on Mondays, Tuesdays, and Wednesdays. This means that if you place an order between 12 pm ET on Wednesday and end of day Sunday, it is likely that it will not be processed for shipment until the following Monday.

Do you include receipts in your gift shipments?

We do not include receipts or pricing information in any of our shipments.

Can I write a gift message?

Yes, simply include your note in the “Gift Message” field at checkout and it will be included on the packing sheet in the box.

Do I need to heat my Megpies before eating?

Megpies are delicious at room temperature, but if you prefer warm pastry we recommend heating your Megpies in a toaster oven for 1 minute or a microwave for 10-20 seconds. We do not recommend using a top-loading toaster because our icing has a tendency to melt since we do not use any stabilizers. Please use caution if you decide to heat your Megpies, as both the icing and the filling can get quite hot if they are overheated.

Do you offer gift cards?

Yes, you can purchase gift cards here in a range of amounts. Gift cards are delivered via email along with instructions on how to use them at checkout on our site. Don't see the amount that you'd like to purchase? Please let us know and we'll do our best to accommodate your request.

How can I become a Megpies retailer / wholesale customer?

We love to build relationships with retailers. Please fill out our wholesale inquiry form and we'll get back to you ASAP.